Retail Agent at Orange

Orange Jobs
Orange Jobs

Job Description

  • Welcome customers to the customer center and solve their inquiries.
  • Handle customer complaints and provide solutions to their problems.
  • Sell Orange products and services and ensure proper collection of required documents.
  • Sell value added services to customers.
  • Coordinate with other departments to solve customers complaints.
  • Support Customer Center team to achieve their KPIs.
  • Enhance customers experience through developing and smoothing the workflow inside the Customer Center.
  • Propose tools to maintain company and customer center image
  • Handle customer center requests, stock and administrative work

Job Requirements

  • Bachelor Degree from a recognized university
  • 0-1 year experience in direct shops or customer service
  • Very good English both spoken and written.
    • Very good computer skills.
    • Good communications and selling skills.
    • Ability to work in a team.
    • Ability to work on shift basis.

    Apply Via The Following Link

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