Information-Technology Specialist at AAIM

AAIM Careers
AAIM Careers

Job Description

  • Installing and configuring computer hardware, software, systems, networks, routers, DVRs, printers, networked copiers and scanners.
  • Monitoring and maintaining computer systems and networks.
  • Ensure systems are kept up to date with patches and antivirus updates.
  • Monitor and check backups and backup routines to provide security of the data held.
  • Troubleshoot and resolve all technical problems related to network issues (LAN & WLAN) even over WAN.
  • Troubleshoot and resolve all technical problems related to internet connections.
  • Follow up with ISP for Network connectivity for all our sites to ensure network availability on 24/7 basis.
  • Responding in a timely manner to service issues and requests.
  • Running reports to analyze common complaints and problems.
  • Report, resolve or escalate problems and issues using central Helpdesk system according to IT SLA procedures.
  • Work with Active Directory to build user network profiles, reset passwords, unlock accounts…

Job Requirements

  • Bachelor’s degree in Information Technology, Computer Science, digital transformation, or any relevant field.
  • Minimum 1 year of experience in information technology roles
  • Excellent command of English language

Apply Via The Following Link

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