Job Description
- Installing and configuring computer hardware, software, systems, networks, routers, DVRs, printers, networked copiers and scanners.
- Monitoring and maintaining computer systems and networks.
- Ensure systems are kept up to date with patches and antivirus updates.
- Monitor and check backups and backup routines to provide security of the data held.
- Troubleshoot and resolve all technical problems related to network issues (LAN & WLAN) even over WAN.
- Troubleshoot and resolve all technical problems related to internet connections.
- Follow up with ISP for Network connectivity for all our sites to ensure network availability on 24/7 basis.
- Responding in a timely manner to service issues and requests.
- Running reports to analyze common complaints and problems.
- Report, resolve or escalate problems and issues using central Helpdesk system according to IT SLA procedures.
- Work with Active Directory to build user network profiles, reset passwords, unlock accounts…
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, digital transformation, or any relevant field.
- Minimum 1 year of experience in information technology roles
- Excellent command of English language
Apply Via The Following Link
