Job Description
- Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
- Maintain communication with departments involved in the assigned project/activity
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and
capability - Ensure absence monitoring is in line with company guidelines
- Maintain online personnel system, payroll system, and monthly reporting
- Assist in the organisation of Team Member thrive events and Hilton recognition program
- Assists with the interview process: CVs filtration, announcing vacancies on Hilton official portal, do the first interview and complete reference checks.
- Answer telephone and assist internal and external guests with requests
- Writes correspondence on behalf of the department
- Makes copies, send/distributes outgoing mail
- Uses email system to deliver and accept emails
- Greet internal and external customers when entering the department
- Maintains detailed filing system for department
Job Requirements
- Previous experience in a similar role in Hotels sector
- Positive attitude
- Excellent communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Ability to work on their own or in teams
- Experience with MS office applications and outlook
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