Job Description
- Provide and deliver first-class ER services to Human Resources Manager and management team
- Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Help achieve departmental goals
- Support the hotel with departmental training requirements
- Control costs when possible and assist in meeting hotel/departmental financial targets
- Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Work with local organisations and schools to promote the hospitality industry
- Assist and resolve team member and management queries
Job Requirements
- Previous experience in Human Resources
- CIPD qualified
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
- Knowledge of hospitality
- IT proficiency
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