Job Description
- Investigate highly sensitive HR and Employee Relations issues, Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Design, collect, and analyze multiple levels of employee and manager feedback
- Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- Partner to engage in continuous improvement of communication vehicles and practices
- Consult and collaborate with business partners and Legal teams on complex employee investigations.
Job Requirements
- +5 years of experience in People Operations Department, labor relations, investigative, or legal experience with an emphasis on labor and employee relations work
- Solid understanding of social insurance and labor law
- Experience in conducting investigative fieldwork, including complainant and witness, investigative data analysis, and production of investigative documentation.
- Technically proficient in Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint
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