HR Operations Specialist at Al-Mansour Automotive

Al-Mansour Automotive Careers
Al-Mansour Automotive Careers

Job Description

  • Collaborate hiring team to ensure smooth and good first work experience for accepted candidates
  • Ensure quality and integrity of all HR employee data and support in compensation and benefits process
  • Explain related policies, procedures and guidelines and make fact-based recommendations utilizing all methods of communication (in person, telephone, email, and mail), and process employees’ queries and respond in a timely and friendly manner
  • Follow up with accepted candidates through the final pre-work receipt phase including document completion, background check process and responding to general inquiries from candidates
  • Independently document, respond and resolve HR inquiries and issues, while also building strong relationships with team members and providing high-quality customer experience
  • Maintain and provide appropriate, accurate HR operations information for business stockholders and HR team
  • Performing ongoing HR employee data audits and reconciliation
  • Prepare and maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
  • Prepare holistic and specific periodical, monthly and annual staff attendance and disciplinary actions reports; • Provide timely information and escalation to management and HR partners regarding critical or emerging HR issues
  • Provide monthly wage attendance/effects reports for the compensation and benefits team for payroll adjustments
  • Review and record employees subsidized mobile bills on the system and handle related employees inquires and problem-solving
  • Review employee attendance discrepancies and amend records on HR systems as needed in accordance with HR policies, as well as maintaining disciplinary action records
  • Support HR project and ongoing process of maintain well informed employee concerning HR practices and regulations
  • Support Identifying trends and process improvement opportunities focused on compliance, enhancing effectiveness, efficiencies, and sharing best practices
  • Support interdicting new hires to MAG work environment and responsible for the timely process of newly hired employee data on HR system and files

Job Requirements

  • Bachelor Degree in Human Resources or Relevant field of study preferred
  • 3+ years of Human Resources support experience preferred
  • Utilize discretion and judgment to maintain confidentiality of sensitive data
  • Customer focus: ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs; and evaluating customer satisfaction
  • Strong interpersonal, written and verbal communication, such as actively listening ability to communicate effectively with all organizational levels
  • Decision making identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions
  • Ability to maintaining effectiveness when experiencing major changes in work responsibilities or environment
  • Good analytical skills with the ability to anticipate, recognize and resolve problems and quickly collect data, establish facts, analyse information, draw logical and valid conclusions and clearly articulate necessary action
  • Superb attention to detail, accuracy and follow through, self-motivated with strong work ethic and ability to remain organized, manage time effectively and complete assigned tasks/projects while managing conflicting priorities. 
  • Strong technical proficiency and knowledge of using a variety of computer applications, including MS Office 

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