Fresh Greeter at ADIB


Job Description

  • Professional greeting of walk-in customers, directing them as appropriate.
  • Manage the counter queue by identifying customers’ needs and assisting them in completing required forms prior to approaching the counter.
  • Externalizing low added value transactions towards self-service zone by educating customers on the use of the machines.
  • Promptly & effectively handle fast services & inquiries
  • Book appointment for customers seeking products sold at the Advisory Zone or a complex customer transaction.
  • Promptly and efficiently handle customer quick inquiries / complaints.
  • Generating a continuous flow of referrals/ appointments as per target set in the commercial action plan.
  • Enhance Role in Business Referral Program Process.
  • Responsible to handle New Que-Matic System Process.
  • Responsible to handle New Customer feedback on I-Pad System
  • And any other assigned tasks
  • CBE, Compliance, Audit, Procedures
  • Handle KIO, returned mail & receipt of general mail of the branch.
  • Handling cheque books & Debit Cards delivery to customers within the bank policies and procedures
  • And any other assigned tasks.

Job Requirements

  • University/College Degree.
  • Good command of the English language.
  • 0-2 years of experience preferably in the financial services industry.
  • Good communication and relationship building skills.

Apply Via The Following Link

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