Job Description
- Monitoring cards (Credit and Debit) transactions by fraud monitoring tools and other stipulated mechanism.
- Monitoring E-Channels and analyzing incidents whither electronic or document based.
- Investigating the transaction by studying clients behavior and analyzing data bases received from various department.
- Call the clients back to verify the suspected transactions.
- Tack appropriate actions in case of identified fraud on cards and other E- Channels.
- File reports of identified fraud cases on report on them.
- Managing communication from InfoSec., branches and other UB departments and updating department records based on it.
- Dealing with black list communicated from customer rights protection departments.
- Reviewing daily reports from different department concerning cards and its utilization, also rules related to red flags of E-Channels.
Job Requirements
- A very good command of English.
- At least 3 years banking experience.
- Good command of using Microsoft office.
- Ability to work according to job requirements as per assigned shifts.
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