Job Description
- Checks referred cases from CIU to confirm details submitted by customer to be able to identify fraudulent cases / Referred Complaints.
- Handles the database by Update all referred from CIU & Update companies in negative list.
- Handles the call back for auto approved cases sourced by DSU before booking to ensure the right process
- Monitors daily the covered card and debit card, Update Car Price list & Conduct field visit if needed to support daily FRMU prevention and detection functions through fraud applications review and validation
- And any other assigned Tasks
Job Requirements
- Minimum Qualifications:
- University/College Degree
- 2+ years of relevant experience in cards monitoring
- Job specific Skills:
- Credit Knowledge /Product Knowledge
- Full understanding of bank’s operations, sales and support environments.
- Complete understanding of bank products and procedures.
- Superior Customer orientation
- Generic Skills
- Excellent presentation and communication abilities
- Excellent command of English language.
- Strong computer skills
Apply Via The Following Link
