Risk & Compliance Specialist at Uber

Uber Jobs
Uber Jobs

Job Description

  • Deliver high-quality service across multiple Compliance operations
  • Strive towards meeting or exceeding expected Compliance KPI’s
  • Conduct deep dives & further investigations into complex Compliance document issues
  • Triage issues and escalate them when necessary
  • Manage escalations directly from various internal teams and work with a large number of stakeholders on complex document related queries or cases.
  • Be a passionate advocate for ensuring compliance of all of our partner-driver

Job Requirements

  • Excellent English both spoken and written (mandatory)
  • Risk background (ideal but not mandatory)
  • Previous experience in customer support (nice to have)
  • High proficiency using computers (typing, quickly navigating between various tools)
  • Exceptional reading comprehension and writing skills.
  • Ability to troubleshoot problems and find speedy resolutions.
  • Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
  • Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users.
  • Work time will be shift based totalling 40 hours per week.
  • Weekend and weekly evening shifts are required.

Apply Via The Following Link