Hourly Paid Customer Service and Sales Representative at British Council

British Council Jobs
British Council Jobs

Job Description

  • Sales and conversions
  • Be the single point of contact for prospects, guiding them through the journey from the first enquiry to final sale.
  • Dealing with ‘first level’ customer complaints and suggestions to agreed standards 
  • Converting Enquiries into Sales by Cross-selling products through asking probing questions to identify customer needs/ pain points, by introducing promotions and opportunities to customers to increase sales and conversions.
  • To follow up leads as assigned and encourage customers to visit the centre for consultation services and registration and to provide report of leads follow-up. 
  • Achieving or exceeding the set sales targets per term/ month

Job Requirements  

  • With the right to work and live in Egypt
  • University Degree or equivalent
  • Fluent Arabic CEFR Level C.
  • English B2.
  • One-year professional experience in dealing with customers face to face / front line or call centre.
  • Excellent Microsoft Applications

Apply Via The Following Link

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