Job Description
- Assist customers with their everyday banking needs through the counter including withdrawals, deposits, transfers, currency exchange, etc…
- Accept and processes cash deposits to opened accounts (current, saving, checking, overdraft, GL). Prove cash entirely
- Cash Cheques within established limits and reserves (withdrawals, expense redemption).
- Exchange foreign currencies according to the established dealer rates. Proves the authenticity of currencies entirely.
- Balance cash and prepare daily and final currency position.
- – Represent the most informative point-of-contact for customers requesting or inquiring on different operations (whether in person or by phones). Guides Customers to other Points of Services within the branch.
- Manage Customer Queue & waiting time to achieve efficient performance
- – Handle customer inquiries (customer’s position, account statement, bulletin rates, transaction advises, etc).
- Perform a range of related duties and may replace other customer advisors within the group
- Apply the relevant regulations and instruction of CBE regarding FX, deposit and withdrawal
- Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible
Job Requirements
- Bachelor’s degree in Business, Commerce, or Economics
- Fresh Graduate with fair knowledge in the banking field
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