Digital Banking Ambassador at EBank

Ebank Career
Ebank Career

Job Description

  • Promote the digital channels usage, highlight their benefits, and walk customers through the registration steps
  • Accountable for boosting acquisitions and adoption of digital channels in the bank’s digital areas in line with set targets
  • Migrate customers from traditional banking to digital channels and optimize channel transaction levels
  • Monitor customer responses to digital channels, report customer’s feedback and suggestions to enhance the digital services
  • Submit digital performance tracker report to line manager
  • Participate in the pre-launch testing rounds of the digital channels
  • Handle all the on-the-go digital issues facing the customer
  • Spot trends in customer behavior and share findings to enrich the digital proposition
  • Digital Banking ambassadors will be direct reporting to the Head of Digital Presence

Job Requirements

  • 1-2 years of experience in banking field
  • English Language is must
  • proficiency with microsoft office applications

Apply Via The Following Link

Jobx Team
Jobx helps people to find jobs and career opportunities that are offered by banks and companies.