Airport Services Agent At Qatar Airways

Qatar Airways Jobs
Qatar Airways Jobs

Job Description

  • Support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.
  • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers.
  • Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates.
  • Assisting the Duty Officer in handling company materials and records.
  • Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers.
  • Ensuring passengers are assisted smoothly through airport facilities.
  • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit.
  • Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained.
  • Organizing check-in counters and coordinating documentation issues.

Job Requirements

  • High School Qualification.
  • Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
  • Excellent communication skills with fluency in English language.
  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • High level of computer literacy.
  • Excellent customer focus and service delivery.
  • Good interpersonal skills and strong team orientation.
  • Must have legal rights to live and work in Egypt.

Apply Via The Following Link