Job Description
- Support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.
- Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers.
- Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates.
- Assisting the Duty Officer in handling company materials and records.
- Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers.
- Ensuring passengers are assisted smoothly through airport facilities.
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit.
- Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained.
- Organizing check-in counters and coordinating documentation issues.
Job Requirements
- High School Qualification.
- Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
- Excellent communication skills with fluency in English language.
- High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
- High level of computer literacy.
- Excellent customer focus and service delivery.
- Good interpersonal skills and strong team orientation.
- Must have legal rights to live and work in Egypt.
Apply Via The Following Link