Sales Capability Associate at Pepsico

Pepsico Careers
Pepsico Careers

Job Description

  • To ensure all customer orders are processed through the system in line with KPI’s.
  • Download MT / Distributor customer orders from the customer portal and process them in Back office system using agreed tools and steps to ensure the accuracy and efficiency of the orders
  • Process all other types of orders received from the customers directly and/or sales team ensuring in line with the agreed KPI’s
  • Reporting results and being able to improve any misses in a systematic approach.
  • Monitor all sales orders daily to ensure their correctness and communicate to sales team and seek guidance on any issues as needed.
  • Follow up with Sales teams to ensure correct customer master data in place.
  • Regular follow up with Key account Managers to ensure proper and correct data are in place and all orders are following the agreed patterns.
  • Address any customer enquiries, and escalate to Supervisor as needed
  • Other Ad-Hoc reporting/tasks  as directed by Supervisor
  • Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
  • Support the Cluster Sales Lead with all initiatives to improve GBS service offerings

Job Requirements

  • 0-1 years of experience in Sales Operations
  • Fluency in English is a must
  • Degree qualified in Business / Commerce
  • Builds robust and successful working relationships
  • Strong written and verbal communication skills
  • Excellent organisation and prioritisation skills
  • Proactive, responsive and results driven
  • Highly proficient in Microsoft Office programs

Apply Via The Following Link

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