Customer Information Officer at EG Bank

EG Bank Career
EG Bank Career

Job Description

  • Welcomes and orients all branch walk-in customers by handling their requests and inquiries in the most professional manner
  • Manages the branch queue by migrating customers to the various channels (ATM, Online banking …etc.)
  • Checks walking customers’ requests, answers and resolves their related issues in a timely manner
  • Refer products based on customer potential when possible and maintain good relationships with the customer while working on increasing the customer base through cross-selling and getting NTB referrals from the walk-in customer
  • Assists in completion of any required documents for certain product or service requested by customers
  • Direct customers to alternative channels through explaining the relevant features of the online service to improve the customer journey perception about other channels of service
  • Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.

Job Requirements

  • Fresh Graduates

Apply Via The Following Link

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