- Responsible to handle the various operations’ transaction in accuracy and efficiency as per bank procedures.
- Handle customer queries & complaints & escalate as appropriate.
- Cross Selling of bank products.
- Encourage and educate clients to use ATM machines, I Net & any other product.
- Handle the first line maintenance in house ATM.
- Handle client’s requests efficiently, promptly as per Bank’s procedures.
- Follow-up the execution of clients’ instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
- Safe keeping of all bank valuables
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