Teller Officer at HSBC

HSBC Career
HSBC Career

Job Description

  • Providing a personalized, friendly and efficient service
  • Provide exceptional, efficient counter and sales service for all customer segments, wealth and personal banking (WPB), Premier and Corporate
  • Pro-actively encouraging new and existing customers to register for, and use, alternative delivery channels e.g. Personal Internet, Banking/self-service equipment for routine queries/transactions
  • Making effective customer contact to identify and address customer needs by actively promoting relevant bank solutions, referring on as appropriate
  • Updating customer profile screens with details of customer contact
  • Work closely with the sales floor to achieve the set sales performance expectations
  • Complete declarations forms properly and obtain clear and meaningful explanations on the source of fund
  • Comply with policy and regulations to get satisfactory audit report with nil repeated recommendations
  • Abide by Group and Local procedures; Know Your Customer (KYC) requirements; Money laundering deterrence and audit recommendations.

Job Requirements

  • Fresh Graduates are welcome to apply
  • Knowledge of cashiering procedures and regulations is a plus  
  • Multitasking, and self motivated 
  • Knowledge of core products, account opening systems and Customer Relationship Management system is a plus
  • Strong interpersonal and empathy skills
  • Good decision making skills and proven ability to deliver accuracy and efficiency
  • Attain appropriate franchise level for the role as per the Professional Standard Scheme (or equivalent)

Apply Via The Following Link

HSBC in Egypt is part of one of the world’s largest financial services organisations. Whether you are an experienced professional, looking for your first job or are interested in one of our student and graduate programmes, we provide many ways for you to develop your skills and achieve your career ambitions in a diverse and inclusive environment.