Senior Associate at Mashreq Bank

Mashreq Bank Career
Mashreq Bank Career

Job Description

  • All corporate actions are processed and voluntary corporate actions are notified to customers/RMs well before the deadline
  • Customer electives for voluntary corporate actions are updated in the custodian’s application as per instructions received
  • Ensuring all MI reports for Business, Quality and Sales Governance are compiled within the agreed TAT
  • Periodically assist in the training of the new staff in the team
  • Assist in revision of SOPs for all related processes
  • Promptly revert to customer and RM queries
  • Ensuring ONR MI is sent on a daily basis and ageing items are escalated
  • Ensuring all reconciliations are completed on time and exceptions are identified
  • Processing transactions accurately and timely
  • Exception Identification
  • Training & Testing
  • Recommending additions and modifications to Process/Policy/SOP
  • Recommending improvements in operational procedures and risk areas from time to time
  • To interact on daily basis with the:
  • Internal staff within the the team
  • Team Leaders
  • Relationship Managers
  • Internal compliance
  • Sales and Branch staff in the absence of the team leader/Assistant Manager
  • Process all trades with strict adherence to SOP
  • Escalation of exceptions to Manager
  • To ensure compliance to specified procedure
  • Ensure error free processing of cases
  • Review of the Quality reports and collectively review the corrective action plans
  • Approval of cases under delegated approval authorities

Job Requirements

  • Graduate with 2-3 years work experience in Securities Operations
  • Excellent analytical skills
  • Sound interpersonal skills
  • Good PC skills, with advanced proficiency in MS Excel.
  • Ability to problem solving and work independently
  • Should be customer focused and achievement oriented

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