Job Description
- Patrol assigned areas to ensure a visible security presence and deter unauthorized activities.
- Monitor surveillance cameras, alarms, and access control systems to detect and respond to security threats.
- Enforce access control policies by checking identification, verifying credentials, and authorizing entry.
- Conduct regular security checks of premises, including doors, windows, and perimeters, to identify vulnerabilities and take corrective actions.
- Respond promptly to security alarms, incidents, and emergencies; take appropriate action and escalate as needed.
- Provide a high level of customer service to employees, customers, and visitors, addressing inquiries and assisting with directions.
- Report security incidents, accidents, and violations accurately and promptly, documenting relevant details.
- Conduct routine inspections of security equipment and systems to ensure proper functioning.
- Assist in the development and implementation of security procedures, guidelines, and protocols.
- Collaborate with law enforcement and emergency services as required during incidents or emergencies.
- Escort employees, customers, or visitors when needed to ensure their safety and security.
- Assist in the training and orientation of new security personnel.
- Maintain accurate records and logs of security activities, incidents, and investigations.
- Attend regular security meetings and training sessions to stay updated on security procedures and best practices.
- Monitor and enforce parking regulations, issuing warnings or citations as necessary.
Job Requirements
- High school diploma or equivalent; additional training in security or law enforcement is a plus.
- Proven work experience as a security officer or in a similar role.
- Knowledge of security operations and procedures.
- Strong observation and communication skills.
- Ability to handle stressful situations and emergencies calmly and effectively.
- Excellent customer service skills and a friendly demeanor
- Guidelines and regulations
- Accuracy and quality of work.
- Problem-solving
- Efficiency
- Proficiency in using security equipment, such as CCTV cameras and access control systems
- Basic computer skills and familiarity with Microsoft Office applications.
- Valid security license or certification, if required by local regulations.
- Physical fitness and ability to stand, walk, and perform security duties for extended periods.
- The Security Officer works in shifts, including evenings, weekends, and holidays.
- The role involves standing, walking, and patrolling throughout the shift. The officer may be exposed to various weather conditions and must be prepared to respond to emergencies at any time.
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