Sales & Services Head at ABK Bank

ABK Career
ABK Career

Job Description

  • Achieve sales targets for all bank’s products as per branch business objectives.
  • Maximize opportunities to sell additional products and services to the existing & potential Customers.
  • Explain products and services to customers in order to achieve sales.
  • Maintain strong relationships with customers.
  • Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints.
  • Resolve issues and complaints from customers; escalate issue when outside authority.
  • 2nd Custodian of Cash area, along with required tasks, e.g. ATM refurbishment, cash reconciliation, etc
  • Supervise CSRs in customer transactions, ensure transactions are promptly logged and documents completed.
  • Supervise all CSR’s daily activities.
  • Ensure all activities comply with corporate governance & regulatory/legal frameworks.
  • AML duties for opening accounts /update KYC … etc.

Job Requirements

  • Bachelor’s degree in business, Accounting, Economics or higher diploma in banking.
  • Minimum of 6 years in a branch role, typically CSR
  • Sales experience
  • Experience of handling and customer transactions and requests
  • Advanced knowledge of products and services
  • Good understanding of customer needs
  • Communication & Management skills

Apply Via The Following Link