- Understanding and meeting customer needs, maximizing the opportunities for HSBC to achieve the RBWM plan/metrics
- Leading the Personal Banking proposition to ensure opportunities are identified and customer needs are met effectively, maximizing all available resources.
- Compliance with the relevant Group standards and the Regulatory organization as applied to the implementation of the RBWM strategy in their country
- Whilst the job holder does not have a direct portfolio of customers, they are responsible for generating leads and sales from the Personal Banking proposition and making referrals to Wealth
- The jobholder will hold Lending Approval authorities appropriate to their role.
- The job holder operates within the approved operating and strategic plan process to develop the RBWM business.
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