Relationship Officer at ABK

ABK Career
ABK Career

Job Description

  • Achieve sales targets covering all required banking products as per branch business objectives.
  • Identify sales opportunities and utilize those to achieve customer efficiency.
  • Explain products and services to customers in order to achieve sales.
  • Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints.
  • Resolve issues and complaints from customers; escalate issue when outside authority.
  • Process requests from existing and new customers and provide them with excellent service from day 1.
  • Send, receive and file confirmations and ensure transfers are properly processed.
  • Create, update and maintain relevant customer records ensuring that data is recorded appropriately.
  • Ensure all activities comply with corporate governance & regulatory/legal frameworks.

Job Requirements

  • Bachelor’s degree in relevant discipline
  • Minimum 2 years’ experience in Customer service

Apply Via The Following Link

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