Policy Management Officer – German Speaker at Allianz

Allianz Careers
Allianz Careers

Job Description

  • Be a strong team player with good communication skill
  • Ability to be flexible and open to learning new skills
  • Respond to requests from external and internal clients through email within our 24 hour service level agreements (SLA)
  • Process 40+ email per day and work on additional tasks
  • Act as the main point of contact for assigned group schemes, Sales Managers & brokers.
  • Build positive and professional working relationships with internal clients
  • Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete.
  • Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.
  • Responsible for the policy management of small, medium and large corporate clients.
  • Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection.
  • Aim to achieve a first time resolution when communicating via email or phone.
  • Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.).¬†Manage your markets effectively as per team requirements.

Job Requirements

  • Fluency in English is a must
  • Second European language is essential (French, German, and Spainsh)
  • Strong knowledge of Microsoft Office (Word & Excel)
  • Experience in administration or mailroom
  • Keyboard skills with experience of Microsoft office, Excel and other standard software.
  • Flexible to work within our rotating shift patterns 
  • High attention to detail.
  • Time Management
  • Strong communication (verbal & written)
  • Team Player
  • Flexible and display ability to prioritise workload.
  • Proactive and ability to use initiative, solution driven.
  • Ability to work well under pressure
  • Shows leadership skills & ability to delegate

Apply Via The Following Link

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