Job Description
- Respond to requests and customer queries in a timely manner.
- Liaise with other units to solve any customer complain within the requested duration.
- Respond to any inquiries or complain written in the social media platforms from the current residents.
- Discuss and implement community communication initiatives in order to increase the resident’s satisfaction.
- Provide accurate, valid and complete information to the residents once needed.
- Keep records of residents complains and track solving any problems with other departments.
- Effectively communicating with internal teams to enhance the town services and fulfill the customers’ requests.
Job Requirements
- Bachelor’s degree in administration or any other similar fields.
- Ideal experience: 2 years of experience in customer service Field.
- Fluent English language written and spoken Very good Presentation skills Very good communication skills
- Proficient in Microsoft Office, Excel, Word and Outlook
Apply Via The Following Link
