Job Description
- You will collect customer feedback to define actions that will attract new customers and returning customers more often
- Coordinate, organise and ensure implementation of the operational in-store action plan to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
- Optimise service & in-store experience:
- Assist the Store Manager in the development of the sales force animation program (staff training, incentives, data collection)
- Monitor Store KPI’s
- Handle live coverage on social media platforms
- Oversee analysis and reporting
- Oversee the performance of the campaigns and promotions and report it to the Marketing team
- Conduct monthly reports on customer insights, sales analysis, and traffic in store
- Analyse competition, best practices and new trends in local market and report to Marketing team
Job Requirements
- Fluent English
- 2-3 years of experience in Marketing /Trade marketing
- Retail Experience is a plus
Apply Via The Following Link