Job Description
- Provide quality training to internal customers
- Assist in coordinating and administering Vocational Qualification
- Adhere to in-house training plan
- Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager
- Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
- Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
- Ensure new employees have received departmental and legal training
- Hold monthly Departmental meetings with trainers to ensure training needs are being covered
Job Requirements
- Previous experience in HR/training
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
- CIPD qualified
- Knowledge of hospitality
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