- To ensure the timely cash collection & ensure that customer’s account is in good order, using credit notes and corrections.
- Enforce the payment terms in accordance with internal control guidelines.
- Follow-up and retrieve customer payments for all invoices while prioritizing in terms of importance and aging.
- Matching & Allocation of received collection with invoices.
- Sending statement of account to commercial team and customers.
- Communicate constantly with Credit Manager and Commercial counterparts to inform them of customer credit issues and answer internal requests.
- Customers claim preparation and approval from budget controller and posting by AR team & insuring Payments to distributors.
- Handling customers issues & resolving variances on accounts in a timely manner.
- Manage the blocking and releasing orders with credit issues or risks.
- Escalate action on overdue accounts with proper reason & follow up till collection.
- English Language Fluency.
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