Job Description
- Support and advise Managers on proper policies and procedures
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain online personnel system, payroll system, and monthly reporting
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Assist in determining departmental training requirements
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organisation of Team Member social events
- Work with local organisations and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management queries
Job Requirements
- Previous experience in Human Resources Officer or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
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