Job Description
- Knowledge of the products and services offered by the bank, including mortgages, loans, chequing and savings accounts, auto loans, money market accounts, Guaranteed Investment Certificates (GICs), Registered Education Savings Plan (RESP), and bonds
- Collection and gathering of information from both new and existing clients
- Identifying and talking to prospective customers about products and services that best suit their needs
- Opening bank accounts for new and existing customers, manage transactions, and close accounts when necessary
- Building relationships with current and prospective clients as a foundation to promote their institution’s products
- Resolving clients’ issues and perform administrative tasks such as documenting their information, and other related duties
Job Requirements
- Thorough understanding of banking and financial solutions
- Good interpersonal and excellent communication skills
- Excellent numerical skills and working knowledge of banking software
- Working knowledge of regulations and best practices regarding personal, commercial, or business banking
- Excellent at spotting opportunities for a sales referral
- Customer-focused approach to solving problems
- Meticulous attention to detail
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