Job Description
- Handles all inquiries related to the Bank products/services & Marketing campaigns [Inbound/Outbound]
- Handles the clients’ complaints & act on decrease its ratio
- Meets Call Center KPI’s
- Applies customer service policy & online help to the callers
- Achieves the assigned targets
Job Requirements
- The purpose the Call Center Agent is to provide superior customer service and online help/support to CAE Clients/None Clients.
- Handling all inquiries / requests related to the Bank products / services and Marketing Campaigns
- Decreasing the ratio of CAE clients’ complaints
Apply Via The Following Link
