Job Description
- To ensure the delivery of smooth, efficient and consistent best practices of the functions of the Customer Service Desk. You will be responsible for delivering bespoke processes and procedures of the overall Customer Service Program by providing all Customers with excellent services and ensuring that their expectations are constantly met.
- To ensure smooth and efficient operations at the Customer Service desks by providing all Customers with bespoke quality services and ensuring that their expectations are constantly met.
- To have a high level of product knowledge of the property and its facilities as well as the city where the asset is located.
- To handle general inquiries received at the Customer Service desks from internal and external Customers.
- Handle Customer complaints according to the department’s processes and SOPs.
Job Requirements
- A bachelor degree in any discipline
- At least 1 year of customer service experience or in a customer-oriented role.
- Proficiency in English language is a must (written & spoken), secondary language (Arabic) is preferred.
- Proficiency in using Microsoft Office applications.
Apply Via The Following Link