Corporate Service Assistant at EG Bank

Job Description

  • Support the related team in handling, managing, and coordinating customer relationships and requirements across various departments of the bank, including assisting in memo write-ups and facilitating daily business operations.
  • Handle customer calls and inquiries regarding balances, transactions, and requests promptly and efficiently.
  • Cultivate positive relationships with all clients to enhance the bank’s service reputation.
  • Support the supervising officer in the daily management of corporate accounts.
  • Compile various regular reports for the Corporate Banking Group, including but not limited to Documentation, Portfolio Pricing, Pipeline Report, Expected Bookings & Pay-offs, Cross-Border Report, Share Coverage Report, and CBE-related reports, among others.
  • Prepare responses to any reports requested by other departments.
  • Aid customers in completing and processing their instructions to various bank departments, such as filling out applications, requests, and transaction documents.
  • Assist Credit Analysts, Relationship Managers (RMs), and Senior RMs in completing specific sections of the Credit Approval memorandum.

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