Collections & Recoveries Legal Officer at Attijari Wafa Bank

Attijari Wafa Jobs
Attijari Wafa Jobs

Job Description

  • Implement the legal procedures (raising and dropping legal actions) are accurately taking place for eligible customers.
  • Follow up with Legal Agencies in terms of raising / dropping legal actions accurately within the agreed TAT. Assuring that adequate follow up is in place.
  • Reporting to CBE to avoid any regularity findings or CBE penalties.
  • Embed Collections Strategy in regards of acquiring Legal Procedures for eligible delinquent accounts in order to be returned to order within the shortest possible time.
  • Contact with customers when required. This may take the form of written correspondence, telephone calls or face to face meeting in / out door.
  • Share the responsibilities of achieving Collections targets in terms of RAF, STP, and IMP.
  • Deal with customers request received from different bank’s channels and obtain the required authorization to agree short term requests, abiding by suitable policies.

Job Requirements

  • Basic knowledge of the Bank’s customer service standards.
  • CBE Reporting background
  • Good understanding of the bank’s lending policies, principles and procedures.
  • Good understanding of litigation process.
  • Basic risk Managements techniques
  • Debt recovery techniques.
  • Negotiation skills.
  • 1 – 2 years of experience in a similar position.
  • Retail Bank relevant experience

Apply Via The Following Link

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