Collection Officer at Mashreq Bank

Job Description

  • Work a queue of delinquent accounts & resolve delinquency status.
  • Contact customers & convince them to pay; identify reasons for non-payment.
  • Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the TL.
  • Propose settlement negotiations to recover delinquent balances (these accounts should be seriously delinquent).
  • Update contact details of customer & raise regular maintenance to facilitate customer requirements (billing changes, SI changes, reversals etc).
  • Route difficult/complex cases to the Team Leader.
  • Achieve performance targets that have been communicated.
  • Provide feedback on portfolio to Team Leader.

Job Requirements

  • preferably located in Nasr City/ Masr ElGadida or nearby areas.

Apply Via The following Link

Jobx Team
Jobx helps people to find jobs and career opportunities that are offered by banks and companies.